Joining and starting a business on Merakii is easy and, did we say, free! Create a Merakii account (if you don't already have one) and you can go on to create a business account from your account settings or from the business page (just click that last icon on the app navbar) on the app. Follow the instructions on the page to get started!
Do I need to register the business in ACRA to set this up ?
While we allow you to open a business account without an ACRA UEN, we definitely do recommend you to register the business with ACRA. Businesses without a valid ACRA UEN after a week of setting up will not be publicly available on the app. Registering your business as a sole proprietor takes 15 mins on ACRA. Find out more here.
What can I sell on Merakii?
Merakii is a marketplace for home bakers, cooks, brewers, crafters and artists to sell your beloved creations.
How do fees work on Merakii?
Joining and starting a business on Merakii is absolutely free! Our goal here is to help empower home base business owners in building and scaling your business. We only charge a simple transaction fee of 10% for every order made on the app.
How do I get paid?
Funds from your sales (after deducting transaction fees) are deposited directly to the bank account that you have registered with us at the end of the week.
Does Merakii deliver too?
At this stage, we do not provide delivery services. However, we are currently working with some delivery partners to give our collective home based business owners community really good rates.
How do I report a bug in the app?
We always welcome and appreciate any feedback about how to improve your experience on the app! Drop us an email at hello@yourmerakii.com with the title "I found a bug!", description of the bug (pictures/videos help us alot!) and we'll look into it.
How do I sign up to be a business on Merakii ?
Joining and starting a business on Merakii is easy and, did we say, free! Create a Merakii account (if you don't already have one) and you can go on to create a business account from your account settings or from the business page (just click that last icon on the app navbar) on the app. Follow the instructions on the page to get started!
Shopping on Merakii
Why does Merakii exist ?
This is our favourite question. Read about our why here!
Who are these sellers on Merakii?
Merakii is home to your local home based business owners. Each item on Merakii is listed and sold by your local home based business owners who bake, cook and create handmade items. When you shop on Merakii, you're shopping local, supporting home based business owners and sharing in the things they are passionate about!
How do I get help before I make an order?
When you buy on Merakii, you're buying from your very own local home based businesses. If you have any questions about an item, reach out directly to the home based business via the chat icon on their page!
How do I shop on Merakii?
To purchase an item, simply choose the quantity, add any remarks/notes for the item and click "Add to Cart". Once you've confirmed your selection of item(s) from the home based business you are purchasing from, click "Proceed to Checkout" on your Checkout Screen. Confirm whether you'd like it delivered or you'd like to do a pick up and Place your Order.
What is the processing time for an item?
The processing time is the length of time the shop needs to get an order ready to dispatch, or the length of time between when you place an order and when the shop dispatches your order. The processing time varies between different home based businesses and can vary from item to item within one shop. You can find the processing time for an item on the item’s product page.
Why does the Home Based Business need to confirm my order?
The items listed by home based business owners are usually (in most cases) made to order by your home based business owner. Once you've placed your order, the home based business will confirm your order to let you know if they can currently fulfill your order. We do recommend you to reach out to the seller directly should you have any questions about the items or your order.
Why does my order screen show Est Total ?
Each home based business on Merakii decides on their own delivery policies and fees. The Est Total reflects the cost of the order before delivery fees are added by the home based business. To know more about the delivery fees and information of a particular home based business, click on the Delivery tab on the business page! Once the home based business confirms your order, they will update the delivery fee depending on their delivery policies and your shipping address.
My bank doesn't have paynow. How can I make the transfer ?
One of the ways we strive to achieve our goal in helping empower home based business owners is to help them reduce uneccessary overhead costs. We use paynow because it's a free service. However if you don't have a paynow account or your bank doesn't use it, get in touch with us and we will sort it out for you!
I am not happy with my purchase. How do I return it ?
Home Based Business Owners are always very understanding. They try their best to give you the best experience. So do reach out to them first with regards to your purchase.
How do I report a bug in the app?
We always welcome and appreciate any feedback about how to improve your experience on the app! Drop us an email at hello@yourmerakii.com with the title "I found a bug!", description of the bug (pictures/videos help us alot!) and we'll look into it.
Start selling today
Install Merakii today and start the countdown to selling & buying your first homemade product.
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